Warranty Info

Tsurumi Pump Warranties Submit Form

No returns will be accepted without a Return Material Authorization (RMA) #.

Upon receiving this form below, you will be contacted with a RMA #.

Tsurumi is not responsible for return shipment costs.

First Name *

Last Name *

Company

Address

State

City

Zip Code *

Phone *

Email *

Model

Serial Number(s)

Purchase Date

Installation Date

Reason For Return *

LIMITED WARRANTY

TSURUMI MANUFACTURING CO., LTD. (”TSURUMI”) warrants to the original end purchase during the warranty period, every new TSURUMI pump or product to be free from defects in material and workmanship under normal use and service, when properly installed, used, and maintained, (in accordance with Tsurumi’s instruction manual), for a period of two years from the date the unit was first installed or twenty six months from the date of shipment by TSURUMI to wholesaler, whichever comes first.

TSURUMI’s sole obligation under this warranty is to repair or replace at TSURUMI’s option, with new or re-manufactured parts, any part(s) that fail or that are found to be defective during the warranty period. No allowance will be made for shipping charges, damages, labor, or other charges due to failure, repair or replacement.

This warranty does not apply to any TSURUMI product that has been disassembled without prior approval of TSURUMI nor does it apply to product that has been subjected to misuse, neglect, alteration, misapplication, accident or act of God.

TSURUMI assumes no responsibility for compliance with any regulations, codes, standards, or ordinances applicable to the installation, location, operation or maintenance of its products.

No other warranty, expressed or implied, is authorized by, or applicable to, the seller, No person, agent or dealer is authorized to enlarge upon this warranty.

TSURUMI expressly disclaims liability for consequential or incidental damages or breach of expressed or implied warranty; and any implied warranty of fitness for a particular purpose and merchantability shall be limited to the duration of the expressed warranty.

Some states do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Tsurumi Manufacturing Co., Ltd.